Purchase Terms and Conditions


1. Validity of the general terms and Conditions
The store.agririva.it internet portal is managed and operated by Agraria Riva del Garda s.c.a. The contractual relationship between Agraria Riva del Garda s.c.a. and the customer shall be governed by the terms and conditions published at the time of purchase and accepted by the purchaser.

2. Parties
The Parties to the agreement are Agraria Riva del Garda s.c.a., having its registered office in San Nazzaro, 4 ‐ 38066 Riva del Garda (Trento) – Italy, and the customer whose details shall be included in the order form.

3. Purpose
Agraria Riva del Garda s.c.a.
hereby undertakes to provide goods and services as specified to the customer in the order form, which shall be considered to form an integral part hereof.

4. Execution of agreement
This agreement shall be deemed to have been executed upon acceptance of these general terms and conditions.
Following an order, the customer will receive an email summarising the content of the order and specifying reference to these conditions.
The customer is aware and accepts that (i) all the Products on sale on the Agraria Riva del Garda Site “are prone to early deterioration or expiry” and (ii) as a result, since such Products qualify as foodstuffs — as pursuant to Article 59 of Italian Legislative Decree 21/2014 — inappropriate preservation may cause their properties and qualities to be altered. Therefore, for hygiene and customer protection reasons, the right of cancellation is not applicable to Products purchased on the store.agriva.it website, as they cannot be returned to Agraria Riva del Garda and put back on the market without hazards for the consumers’ health.

5. Availability of goods
It shall be possible to purchase only the goods available on the store.agririva.it portal and in the quantities in stock.
Should the order exceed the quantity available in the warehouse, the order shall be accepted to the extent of the quantity of goods available, and the customer shall be informed by email accordingly.

6. Method of payment
The customer shall be required to pay Agraria Riva del Garda s.c.a. the price agreed upon in the order form. The total price shall be inclusive of VAT and net of any other statutory charges and shipping costs.
The shipping costs shall be calculated separately and automatically and shall be summarised in the order confirmation page.
Shipping costs may vary depending on the payment method chosen and the country of destination.
If the destination is within the EU, the goods shall be shipped but any additional costs due to any taxes or duties required under the regulations of the country of destination of the goods in addition to the cost of shipping costs shall be covered by the consumer.
Agraria Riva del Garda s.c.a. shall not be responsible for errors or non-delivery of the goods due to inaccurate or missing information in the order and for fraudulent/illegal use of credit cards. In the event of redelivery for the reasons stated above, any additional costs shall be covered by the customer (e.g. storage costs).

7. Delivery times
Agraria Riva del Garda s.c.a. shall deliver the goods by courier within a maximum of five business days of the order to the address stated in the order form.
The aforesaid delivery times shall be deemed to (i) refer to products available at (Agraria Riva del Garda s.c.a.’s) warehouse at the time the purchase order is submitted and (ii) be subject to a person being present at the place of delivery to pick up the package.
Any order received after 12:00 p.m. on Friday shall be dispatched the following Monday to avoid unnecessary long stocks in storage warehouses.
Agraria Riva del Garda s.c.a. shall not be held in any way responsible for delays in delivery due to unforeseen circumstances or force majeure events.

8. Customer’s obligations
By accepting this agreement, the customer represents that he/she has read and accepts the product specifications and general terms and conditions in full. The customer shall be responsible for printing and storing this contract. The customer also represents that he/she has not provided false or fictitious information in the registration form and the order form, and therefore declares that the information provided corresponds to his/her real personal data. Agraria Riva del Garda s.c.a. shall reserve the right to seek remedy as appropriate in respect of any breach and/or abuse.
The obligations undertaken by the customer hereunder as well as the guarantee of successful settlement of payments made by the customer under Article 5 shall be deemed to be an essential condition for Agraria Riva del Garda s.c.a., which shall, in case of non-fulfilment of one of the aforementioned obligations, reserve the right to terminate this agreement forthwith, without prejudice to any right to compensation for damages.

9. Notices
Any communication and/or notice to Agraria Riva del Garda s.c.a. must be sent by registered letter with acknowledgement of receipt to Agraria Riva del Garda s.c.a. at loc. San Nazzaro, 4 – 38066 Riva del Garda (Trento) – Italy.
Notices from Agraria Riva del Garda s.c.a. to customers may be made by email or telephone.

10. Italian law and place of jurisdiction
Any dispute that may arise in relation to this agreement shall be settled under Italian law and the place of jurisdiction shall be that as set forth in Italian Legislative Decree 206/05 under Article 63, according to which statutory jurisdiction shall lie with the court of the place of residence or domicile of the consumer.

11. Force majeure events
In the event of a force majeure event or unforeseeable circumstances, we shall not be held liable to the customer for any delay or non-delivery and we shall have the right to terminate this agreement, in whole or in part, or suspend or postpone its performance.